15 Reasons to Hire Owners Rep Who Knows Your Area

Construction Concierge at work

Why you may need a homeowners' representative

Construction Concierge as owner's rep

5min read
by Olesia Chikunova, HomeWiP founder.

owners rep comparing notes

As a homeowner in California, you may have encountered challenges when dealing with renovation projects. You might find yourself struggling to manage your contractor’s timeline or unsure of how to vet and choose the right subcontractors for the job.


If this describes your current situation, then consider enlisting the help of a construction concierge as a homeowner’s representative. An experienced construction industry professional can provide invaluable expertise to help ensure that all parties involved meet their objectives while seeing that you achieve budget, timeline and quality goals.


Read on to learn more about why hiring a construction concierge might be beneficial for anyone considering starting a home improvement project!

What is an owners rep in construction?

plans for owners' rep

A construction concierge/owner’s representative is a third-party consultant whose services are hired to represent the interests of the homeowner throughout the entire home improvement process.

This expert acts as a project manager and as a construction manager by providing project management and oversight, helping to identify potential risks before they happen and serving as an advocate for the homeowner.
A construction concierge also ensures that the contractor and any other involved parties are meeting their contractual obligations, as well as making sure that the project is being completed to a high standard and within budget.
In addition, they can provide valuable insight into the construction process and offer suggestions to help make sure you get the best possible results.
Moreover, a construction concierge can assist in navigating local building codes, obtaining permits and resolving any issues that arise along the way. By having an industry professional on your side, you can be sure that the project is being managed to acceptable standards and that any potential problems are addressed quickly.
With a construction concierge on your job, you can be confident that your home improvement project will conclude successfully and with a minimum of stress. 

What does an owner's representative do?

15 Reasons to Hire an Owners Rep for Your Residential Construction 
checking construction drawings


1. Knowledge & Experience

One of the most important reasons to hire an owner’s representative/construction concierge is that they have the knowledge and experience needed to navigate the construction process. How familiar are you with construction specifications?


They understand the ins and outs of construction and can help the homeowner make informed decisions about the project. They can also provide the homeowner with specific information; help understand the different options available to them and make recommendations based on their experience.


2. Saves Time & Money

Another important reason to hire an owner’s representative is that they can help the homeowner save time and money. With their help, homeowner avoid costly mistakes, rule violations and delays by identifying potential problems early on and helping to resolve them before they become major issues. By hiring a construction expert you ensure you are one phone call away from a recommendation on a vendor. Getting an estimate in a timely fashion is suddenly also becoming easier.


They can also help the homeowner find the best deals on materials and labor, which can save the homeowner thousands of dollars in the long run.

You may not want to deal with a construction crew in a certain individual situation – this often happens when you have to take care of a loved one and just do not have the wave length to tag on one more responsibility.



3. Navigates Legal & Regulatory Aspects of Construction

An owner’s representative can also help the homeowner navigate the legal and regulatory aspects of construction. Through them, the homeowner understands the building codes and zoning laws that apply to the project and ensure that the project complies with all applicable laws and regulations – before it gets permitted, thus avoiding lost time on re-submittals.


Construction concierge can also help the homeowner navigate the permitting process and ensure that all necessary permits are obtained in a timely manner.


selecting colors with owners' rep

Do you know how an architectural drawing translates into overall budget?

4. Access to Modern Software and Information

An owner’s representative is a specialist in the construction process who can help ease the stress of managing the project. They are adept at making sure all the details are accounted for and nothing is left out.


They will have access to the most up-to-date software, which can help them track progress, manage budgets, and make sure everything is going according to plan. They can also provide helpful and accurate information about various materials and the best ways to build a project.


5. Negotiation

An owner’s representative can help negotiate with contractors and subcontractors to get the best possible deal for materials and labor. They will alert you in time to contact your homeowners association or insurance company.


They are knowledgeable about the industry and can help ensure that homeowners get the best possible price for their project. Because they are not financially invested in the cost of a project, they are better able to remain objective when negotiating.


6. Translators

Sometimes, a homeowner can get lost in terminology or unfamiliar concepts when dealing with contractors and subcontractors. An owner’s representative can serve as a translator, helping the homeowner understand the process and make informed decisions.


A concierge can help explain technical concepts in a way that’s easier to grasp, so homeowners feel more secure in their decisions.


Do you know how construction drawings translate into scope of work?

owner's rep on site

7. Scope Identification

An owner’s representative can help identify the scope of a project. They are familiar with all aspects of construction, cost estimates are part of their job description. They can help homeowners understand the full scope of work.


These experts can help prioritize tasks, budget for materials and labor, and set realistic expectations. This ensures that projects are completed within the agreed-upon quality of the project, reasonable timeline and budget.


8. Conflict Resolution

It’s not unusual for conflicts to arise during a home construction project. An owner’s representative can help diffuse and resolve conflicts quickly and fairly, be it between a sub and a general contractor or between a project owner and GC.


They are trained in dispute resolution and can help ensure that all parties involved reach a swift resolution that is in everyone’s best interest.


9. Accountability

An owner’s representative can hold both homeowners and contractors accountable for their actions. With their help, you have a neutral third party that can ensure both parties are upholding their end of the agreement.


They can also ensure that contractors are using quality materials and following all safety regulations.

site supervision by homeowner's rep

10. Expertise

Often, homeowners don’t have the expertise needed to manage a home construction project. An owner’s representative can provide that expertise and help ensure that the project is completed correctly and on time.


They can provide valuable insight into best practices, materials, and safety regulations to make sure a quality result is achieved. How often do you compare construction bids? An owner’s rep can focus your attention on important disclosures and exclusions.


11. Schedule

A good owner’s representative can also help manage the schedule of a construction project. They are familiar with the timeline needed to complete a project and can help ensure that all products are on site on time and all tasks are completed on time.


You can gain access to helpful resources through them and have them keep the project running smoothly and make sure nothing is overlooked.


12. Quality

An owner’s representative can help ensure that the quality of a project meets the homeowner’s expectations. They are familiar with industry standards and regulations, so they can help make sure the project is built to last.


Concierges also have access to quality materials at competitive prices, which can help keep costs down while still ensuring a high-quality result.


owners rep checking finishes

 13. Capable of Finding Hidden Issues

 An owner’s representative can provide an extra level of protection to homeowners. Not only are they knowledgeable about industry standards and regulations, but they are also experienced in finding issues that homeowners may not even know to look out for.


By performing thorough inspections, they can catch any potential problems before they become costly issues. They can also help homeowners stick to a budget by finding ways to optimize the construction process, which ensures that projects are completed efficiently. 


14. Visits To The Site On A Regular Basis

An owner’s representative can provide peace of mind to homeowners by visiting the site regularly to check progress and verify installations and products are in accordance with specifications. They can also help protect homeowners from any potential legal issues that may arise due to safety or code violations.


By visiting the site, they can also ensure that contractors are following the approved plan and using quality materials. In addition, they can provide valuable feedback and suggestions to improve the project along the way. With an owner’s representative, homeowners can rest assured that their project is in good hands.


15. Access to Your Personal Information

If you are a public person, hiring an owner’s rep may come to you as a legal advice. A concierge then becomes your broker – dealer in the construction process following a “privacy policy” established for the project.



In short, hiring a construction concierge or owner’s representative can be an invaluable asset to anyone considering starting a major home improvement project. They offer a wealth of knowledge, years of experience and expertise, and an extra measure of peace of mind, that can help make sure your project is completed on time, within budget, and the final result reflects the highest standards.


If you’re looking for an owner’s representative to help with your next home improvement project, contact a construction concierge today and experience the benefits of working with a professional.


Construction concierge supervisor

Related Posts

1 Response

Leave a Reply